Welcome to Apparizy Sales Store’s FAQ section. We’ve compiled answers to common questions about our tactical apparel, shipping, returns, and more. If you don’t find what you’re looking for, please contact us at [email protected].
Product Questions
What types of tactical apparel do you offer?
We specialize in high-performance tactical gear including:
- Tactical Pants (designed for durability and functionality)
- Tactical Shirts (engineered for professional use)
- Tactical Shorts (for warm weather operations)
- Uniform Pants (meeting professional standards)
- T-Shirts (quality basics for everyday wear)
Who is your target customer?
Our products are designed for:
- Law enforcement professionals
- Military personnel
- Outdoor enthusiasts and adventurers
- Security professionals
- Anyone who demands durable, functional apparel
What makes your tactical gear special?
Our products are built with:
- Premium materials for durability
- Functional designs for professional use
- Precision craftsmanship
- Attention to detail that meets the needs of demanding users
Shipping & Delivery
Where do you ship?
We offer efficient global delivery to most countries worldwide, excluding certain Asian countries and remote areas where delivery infrastructure is limited. Our headquarters is in Colorado Springs, and we ship internationally with expertise.
What shipping options do you offer?
We provide two reliable shipping methods:
- Standard Shipping ($12.95 flat rate)
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Includes tracking
- Free Shipping (for orders over $50)
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
How long does delivery take?
After our quick 1-2 business day processing time:
- Standard Shipping: 10-15 days after dispatch
- Free Shipping: 15-25 days after dispatch
Returns & Exchanges
What is your return policy?
We stand behind every product we sell. If any item doesn’t meet our high standards for durability and functionality:
- You have 15 days from delivery to initiate a return
- Items must be in original condition
- Contact us at [email protected] to start the return process
How do I exchange an item?
Please contact our customer service at [email protected] within 15 days of receiving your order. We’ll guide you through the exchange process for size or product exchanges, subject to availability.
Payment & Account
What payment methods do you accept?
We accept all major payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment information. Your financial details are never stored on our servers.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to:
- Track your orders more easily
- Save your shipping information for faster checkout
- View your order history
Contact Information
How can I contact customer service?
We’re here to help! You can reach us at:
- Email: [email protected]
- Mailing Address: 2975 Reeves Street, Colorado Springs, US 80901
Do you have a physical store location?
Our headquarters and operations center is located at 2975 Reeves Street, Colorado Springs, US 80901. However, we primarily operate as an online store to serve our global customers more efficiently.
Thank you for choosing Apparizy Sales Store for your tactical apparel needs. We’re committed to providing the same reliability in our service that you expect from our products.